A messenger bot is software that uses AI (artificial intelligence) to communicate with customers. They are programmed to understand and to respond to questions or execute tasks and make life easier for customers, omitting the need to download an app or spend time waiting in a phone queue to get an answer.
Taking care of your mental health in the workplace is of the utmost importance – so we invited organiser Dan Willis of Why Digital to tell us some more about Do it Day. Over to you, Dan!
Demonstrating it’s still the quiet giant of social media, LinkedIn has now hit 500 milion members! Announced in a company blog, the social network said “This community represents 10+ million active jobs, access to 9+ million companies, and with more than 100,000 articles published every week it’s helping you stay informed on the news and views… Read more »
For any of you promoting your business through a Facebook Page – there ‘MIGHT’ some very exciting developments afoot! It has been reported by Michael Branvold Marketing that Facebook are testing a feature where you can interact in your groups as your Page. Up until now, to join or be an admin of a group,… Read more »
One of the questions we regularly get asked (along with ‘can we make this go viral’!) is how to get verified on Twitter for your business. To get the coveted blue check next to your name is not easy, but if you are approved it gives your business recognition and respect in the Twitter community,… Read more »