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‘Block And Report’ Social Media Trolls, Say Celebrities

Silenced - tape over mouth - trolls online

A group of celebrities, politicians and campaigners have made a pledge this week not to publicise online abuse, but instead to mute, block and report social media trolls. This follows the release of the #DontFeedTheTrolls report, published yesterday by new charity, Center for Countering Digital Hate (CCDH). The report suggests that hate speech including homophobia,… Read more »

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Social Proof & Gaining Trust

You may have heard the term ‘social proof’ floating around. But do you know what it means and, more importantly, how to incorporate it into your social strategy? Simply put, social proof is the influence that other can have on our decision making. This could be a recommendation from a friend, checking TripAdvisor for reviews… Read more »

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How to Write a Good Twitter Bio

Twitter has been one of the main players in the social media game since its arrival back in 2006. Amy, one of our Social Media Managers here at SCS, takes a look at what makes a good Twitter bio, and what your brand can do to make yours really stand out!

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UGC : What is it and why use it?

User Generated Content (UGC) is, quite simply, any content created by the customer. Photos, videos and even reviews are all classed as UGC! Whether you’ve been struggling to gain engagement, want to connect more with your customers, or simply want to give your social feeds a refresh – it might be time to consider using… Read more »

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Twitter Is Bringing Back A Chronological Timeline

Twitter brings back a chronological timeline

Twitter has recently announced that they will be bringing back the option to have a chronological timeline for users, which is a welcomed announcement for many who have become frustrated and confused with the current timeline they are faced with daily.