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5 Top Tips For Enhancing Customer Service Online

While life continues under government ‘restrictions’ for the foreseeable future, businesses need to continue working hard to stay in touch with their customers in a relatable and relevant way. With the current pandemic still bringing countless challenges to businesses, the good news is there are ways to keep serving customers during these challenging times. More aspects… Read more »

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WhatsApp For Business Marketing

WhatsApp Business Marketing

WhatsApp is a growing marketing tool that many businesses are now embracing and using to reach out to potential clients. When you think of digital marketing tools, Facebook, Twitter and Instagram are probably the first and most popular social platforms that come to mind. However, as the use of messaging services becomes more widely used… Read more »

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The Benefits Of Using Social Media For Business

social media marketing

As larger businesses embrace social media and the benefits that come with using it on a regular basis, it becomes even more important for companies to use social media for their marketing. With social media growing at a rapid rate, we realise that instead of avoiding the use of it, businesses can use it to… Read more »

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How Social Media Can Improve Your Customer Care

Social media is not a platform to shout at people about your business. It’s a two-way conversation where you have the opportunity to engage with your customers and enrich their experience of your brand. Used correctly, it’s possible to build meaningful relationships and offer a significant level of customer care. This kind of social media… Read more »