Post

Messages on Instagram to merge with Messenger

Girl checking Instagram messages on phone on a blue background

Editors at US tech website The Verge reportedly spotted an Instagram app update over the weekend that could mean some big changes for the way that Direct Messages work. The update popped up on screen for some US users, with a message that said: “There’s a New Way to Message on Instagram”.

Post

New features still to come to social media in 2020

Woman on beach holding phone - social media new features 2020

Social media platforms are adding new features all the time, and no-one wants to be the last to a trend. As we’re approaching August, we thought we’d round up some of the exciting new features still to come to our fave social media platforms in 2020…

Post

Using Facebook Messenger Bots For Business

How to use a Facebook Messenger Bot for business

A messenger bot is software that uses AI (artificial intelligence) to communicate with customers. They are programmed to understand and to respond to questions or execute tasks and make life easier for customers, omitting the need to download an app or spend time waiting in a phone queue to get an answer.